Customer Service

Thank you for allowing me to provide you with my custom designs.  We truly appreciate your purchase and hope you LOVE your jewelry.

LOVE SOUL STYLE STRIVES TO PROVIDE THE BEST CUSTOMER SERVICE POSSIBLE

Energy Disclaimer

Stone properties are specifically designed to enhance the users own energy.  They may be used as a compliment to other therapies and NOT as a replacement for medical treatment, diagnosis or examination.

Bracelet Sizes

All bracelets fit the average size wrist of 7 to 7.25 Inches but can be adjusted either smaller or larger if requested at time of purchase for an additional fee of $5.00 per bracelet.

Returns

Returns are for Store Credit only and must be done within 10 days of receipt of your item. To authorize a return, please email info@lovesoulstyle to obtain a return code then return the item with the carrier of your choice. Unfortunately we are not able to reimburse you for your return expense.  

Custom Design

We LOVE custom design and specialize in creating special gifts with thoughtful meaning behind the designs. Please contact us with any ideas you may have.

Jewelry Care

Unique and/or rare components are often used and require delicate handling. We recommend avoiding excessive moisture.  Should your item get wet, make sure to dry it off immediately. Gold-plated items and other metals can tarnish over time when exposed to chemicals, such as hair spray, perfume and lotions. It’s recommended that you put your jewelry on last to minimize the contact with these chemicals.

Shipping

For purchases over $75, shipping is free and for all other purchases, a flat fee of $4 is charged.  You can expect your purchase to ship within 3 days of purchase.

Contact

For customer service questions and support please email us at info@lovesoulstyle.com.

Return address and contact phone:

Love Soul Style

14521 South Hills Court

Centreville, VA 20120

703-408-1133